Showing posts with label queue. Show all posts
Showing posts with label queue. Show all posts

Monday, October 11, 2010

Queue Goes Sky High

Things are looking up at Petersfield Post Office 

Petersfield Post Office has come up with a unique solution to its queuing problem.

The massive line of people waiting to check their parcels against the impenetrable new rules for posting – or simply wanting to buy car insurance or change pounds into Turkish lire – has become world famous after snaking halfway round the town for months.

However, queues across the Square are now a thing of the past thanks to a new multi-storey queuing platform that has been erected on the front of the Post Office building.

Queue-ers can now go up instead of across – to the delight of market traders and anyone trying to park illegally for a few minutes while nipping into a charity shop or estate agent.

“Never let it be said that we’re intransigent old bastards who don’t care about our customers,” said Post Office manager Dee Livery.

Architects have also said they will wait to see how well the new multi-tiered system works, but if all goes according to plan, beds and toilets could be added to the upper levels for those who will be subjected to longer delays.

Friday, March 05, 2010

Post Office hits back at Christmas criticism

A Royal Mail spokesman has jumped to the defence of the postal service after it was criticised for taking two months and five days to deliver a Christmas card to London from Petersfield.

Rick Ordeddelivery explained: “This isn’t actually as bad as it would first appear. We have actually been a victim of our own high standards of customer service.

“In the run-up to Christmas there was such a queue at Petersfield Post Office that we actually went down the queue offering to postmark people’s cards and letters there and then to save them time when they actually reached a cashier.

“So while the Christmas card delivered to Ms Woods may have a December postmark it was received by her only 48 hours after the sender finally reached the front of the queue and spoke to a cashier.

“And as anybody who uses the Petersfield Post Office regularly will tell you, queuing only for two months to get served is actually a ‘right result’.”